Work Done – Portfolio

#projectmanagement #documentmanagement #researchevaluation

In this role, I facilitated the entire process of evaluation of all the university Faculties during the very unusual year 2020 (including the forced switch to an online version). My duties included coordination of drafting the 300+ pages long self-evaluation report or supporting 12 national and foreign evaluators who attended the online visit. I learned how the research assessment works in practice and what a team has to prepare to ensure that the process proceeds as smoothly as possible.

• Actively working on the project from 01/2020 to 06/2021.
• Article describing the process of the evaluation (in English).
• Website describing the national research evaluation (in Czech).

An important week for @MasarykUni! The International Evaluation Panel has begun. https://t.co/95Szxx1pCB

— MUNI Science (@MUNI_Science) November 9, 2020

#volunteering #nonprofit #fundraising

I joined the academic team of Realistic Utopia Veľký Krtíš to scale up the project and raise funds. With my colleagues (Roman Novotný, Martina Růžičková and Kristína Jamrichová), we submitted a grant proposal for €275k to the Technology Agency of the Czech Republic. When the TA CR awarded us with the grant, I left the team and moved to my job at the Masaryk University.

• Actively working on the project from 08/2019 to 04/2020.

#frankbold #nonprofit #eventmanagement

On this project under the legal consortium Frank Bold, I teamed up with Olga Pek (Reconstruction of the State, another section of Frank Bold) and Michal Bláha (Watchdog of the State) to create a series of workshops for active citizens. The main goal was to empower them and present the register of contracts and the Watchdog of the State (Hlídač státu) web app – a tool they can use to check local and state government investments and identify possible corruption. We visited 11 cities (primarily regional capitals) across Czechia. The project was funded by US Embassy in Prague.

• Actively working on the project from 03/2018 to 11/2018.
• Video lecture by Michal Bláha, “How to track where public money is spent” (in Czech)

#frankbold #nonprofit #legaldesign #webdesign #elearning

The main goal of the Service for Citizens, Frank Bold Society section I was in charge of, was the empowerment of active citizens through providing online legal advice and information. My colleagues and I had done a great deal of work to make particular parts of Czech law (e.g. environmental law, public law) accessible. These tasks taught me about complex systems such as law, the crucial importance of good relationships at a workplace or with external partners, and time management.

Online tool for generating documents to set up a foundation
In the Czech Republic, one needs a foundation to organise citizens for different purposes (local citizens’ societies, non-profits, free time clubs, etc.). “How to set up a foundation” has been one of the most-read legal manuals, so we decided to transform it into an interactive form that generates all necessary documents to set up the foundation in a few minutes on demand. We went through the entire design process during the development.

• Actively working on the project from 11/2018 to 07/2019.
• Website (in Czech)

Legal Counselling Centre Website
As our counselling centre went fully online, I created a new easy-to-use inquiry form for the users of our centre’s collection. I introduced a new design into the structuring of our legal manuals and content classification. Together with Frank Bold interns and colleagues (Michal Kuk and Petra Andrášik), we have managed online content of more than 430 legal manuals, visualised information, answered questions and forms.

• Actively working on the project from 12/2017 to 07/2019.
• Website (in Czech)
• Visual legal information (How to watchdog a conflict of interest, in Czech)

E-learning course on citizens’ rights
This free MOOC presents accessible information about citizens’ rights related to the watchdogging their municipal authorities. We have created this course in partnership with the non-profit Nugis Finem, who provided technical support (shooting, post-processing) and the Nostis.org website. I was in charge of finding and briefing the lectors, creating the graphical content and marketing the final output.

• Actively working on the project from 12/2017 to 04/2019.
• Website (in Czech)

#volunteering #nonprofit #communitybuilding #copywriting

In a course of three years, a group of 10+ Brno residents managed to rebuild a messy old warehouse into a fully functioning community bicycle workshop that still exists and flourishes. Its goal is to teach people how to fix their bikes and ride them in the city. Volunteers also cook vegan food and organise events for the locals and the cyclist community (alleycat races, flea markets, movie nights). I helped with renovation, cooking and other activities such as fundraising, design of promotion materials, event management, and basic bike repair. Additionally, I learnt the principles of non-hierarchical communication and shared the struggles of community of volunteers that strives for tolerance, inclusion, DIY, sustainable solutions and personal responsibility.

• Actively working on the project from 06/2017 to 04/2020.
• Website

 #masarykuniversity #servicedesign #deskresearch #elearning

To utilise and broaden our knowledge acquired during our studies and design jams (see below), my colleagues and I took part in two following projects.

Service Design Microlearning Course
Our former service jam team kickstarted an e-learning course for the microlearning platform Digiskills.cz. We ran an ideation workshop with Digiskills.cz employees to generate topics and content for modules targeted to middle-level corporate management. After that, we created a basic structure for the course and gathered resources.

• Actively working on the project from 06/2017 to 12/2017.
• Website (in Czech).
• Website

Service Design Methods
The 100metod.cz portal is the first Czech online directory of service design methods. The listed methods address each part of the design process and are updated regularly. I participated in a second update of the methods.

• Actively working on the project from 06/2016 to 02/2017.
• Website (in Czech).

#masarykuniversity #eventmanagement #designadvocacy #facilitation #servicedesign

Together with my colleagues from the university, Josef Kocurek, Michaela Kortyšová, Tereza Navarová and Marie Ondrášková, we organised two service design jams (GovJam Brno 2016, Service Jam Brno 2017) – global design-evangelisation events organised by volunteers. The main goal of the jams was to show and try the methods of service design while working on projects in teams with a tight schedule and an overarching theme. The philosophy at the heart of jamming is democratic and educative. Everyone can join and follow the design process (conceptualise, research, ideate, prototype, test and repeat) during two and a half days. The jams taught me to plan a specific event from scratch, facilitate small groups of designers and non-designers, or face and address various participants’ issues.

What is it like to jam?

In addition, in 2018, I facilitated a service design workshop delivered by Sidsel Bech-Petersen and Helene Bruhn Schvartzman from Denmark. Masaryk University prepared this workshop for librarians interested in social innovation as a part of a conference Social Innovation in Libraries.

Service Jam Brno 2017
General global event took place in 90 citites around the world that year. We led six teams through the two day intensive service design jamming.

• Number of participants: 34
• Actively working on the project from 09/2016 to 03/2017.
• FB event (in Czech)
• Website
• Twitter buzz

GovJam Brno 2016
This event focused on government and public services.

• Number of participants: 12
• Actively working on the project from 04/2016 to 06/2016
• FB event (in Czech)
• Website
• Presentation of the basic ideas of jamming at the LibDesign conference in Prague (in Czech).

#masarykuniversity #tallinnuniversity #eventmanagement #informationliteracy

During my studies, I took part in three international events related to information science and information literacy. These experiences provided me with insight into how scientific communication works and what it takes to organise an event for hundreds of experts. The possibility of coordinating a team of volunteers was eye-opening in the sense of what it takes to have a responsibility and lead others to meet a goal together.

ECIL 2016
I managed a group of 10+ volunteers during the European Conference on Information Literacy in Prague. I based my work on previously acquired experience (ECIL 2015 in Tallinn, BOBCATSSS 2015 in Brno) and precise preparation in collaboration with my supervisor Pavla Kovářová, PhD.

• Actively working on the event from 06/2016 to 10/2016.
• Website

ECIL 2015
During my Erasmus+ semester at Tallinn University in Autumn 2015, I helped organisers of the European Conference on Information Literacy. I dealt with different tasks (technical support, communication, assisting speakers).

• Actively working on the event during 10/2015.
• Website

BOBCATSSS 2015
The I interviewed two keynote speakers together with my colleague Tereza Navarová. One of them was Sinikka Sipilä, President of the International Federation of Library Associations at that time. Except for that, I did preparation works and provided information at a registration desk.

• Actively working on the event during 01/2015.
• Website

#masarykuniversity #bachelorsthesis #informationscience #academiclibrarymanagement #mixedmethodsresearch

My bachelor thesis dealt with performance measurement and management in Masaryk University academic libraries. I analysed annual statistical reports, then lead semi-structured interviews with library directors in order to interpret and validate the reports. I had also investigated directors‘ attitudes towards performance measurement and usage of statistics.

• Actively working on the thesis from 09/2014 to 06/2015.
• Fulltext (in Czech)

#masarykuniversity #communitybuilding #eventmanagement

KISKfórum was an event focused on students, academics and professionals from the library and information science community in Brno. My colleagues (Jakub Fryš, Roman Novotný) and I launched a successful, meaningful and long-lasting event that took place every month and provided space to meet other students, discuss and present various topics informally open to the public. The role of the organisers had passed few times through the years. The event was active between 2014–2020. It taught me the basics of event management and led me to think about the dramaturgy of such events. However, I think this platform failed in providing a space for discussing student issues as was intended from the very beginning.

• Actively working on the project from 08/2014 to 12/2014.

#masarykuniversity #communitybuilding #libraries

This project provided information and help for Czech or Slovak libraries and volunteers who want to build or purchase a tiny library (inspired by littlefreelibrary.org). I worked with my colleagues from the same department at the university, Monika Holoubková and Kateřina Blatná. Our project managed to build and install five tiny libraries.. This activity was very beneficial and showed me how libraries could intervene in the public space (and what one does need to think about when installing the tiny library).

• Actively working on the project from 08/2013 to 06/2014.
• Website (in Czech).